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Privacy Policy

This Privacy Policy explains how GeoRoutesApp (“we”, “our”, or “us”) collects, uses, and protects your information when you use our mobile application and website (collectively, the “Service”). The Service allows users to purchase and experience virtual reality (VR) routes for exploring cities. The app is available on Android, iOS, and Web.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address, username, and password when you create an account.
  • Payment Information: When purchasing VR routes, payments are processed via third-party payment processors (e.g., Google Play, Apple App Store, Stripe, PayPal). We do not store your full payment card details.
  • Support Requests: Any information you submit when contacting customer support.

1.2 Information Collected Automatically

  • Device Information: Device model, operating system, unique device identifiers, browser type.
  • Usage Data: Interactions with the app (e.g., which routes you view or purchase), session duration, in-app events.
  • Log Data: IP address, access dates and times, crash logs, diagnostic data.
  • Location Data (Optional): We may request access to your device’s approximate or precise location to enhance route-related features. Location data is collected only if you grant permission and is not stored longer than necessary.

1.3 VR Interaction Data

  • Basic motion and interaction data while using VR routes.
  • Progress tracking within purchased routes.

We do not collect biometric data.

2. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain GeoRoutesApp and its features.
  • Process purchases and verify transactions.
  • Deliver VR routes you have purchased and track your progress.
  • Personalize and improve your user experience.
  • Send service-related notifications (e.g., purchase confirmations, updates).
  • Provide customer support and respond to inquiries.
  • Monitor usage, prevent fraud, and ensure security.
  • Comply with legal obligations and enforce our terms.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service Providers: Third-party providers for hosting, analytics, payment processing, customer support, and other services necessary to operate GeoRoutesApp.
  • App Stores: Google Play and Apple App Store to verify and manage purchases and subscriptions.
  • Legal Authorities: If required by law or in response to valid legal requests, or to protect our rights, property, or safety and that of our users or the public.
  • Business Transfers: In connection with any merger, sale of assets, financing, or acquisition of all or a portion of our business by another company.

We require all third parties to handle your information securely and in accordance with applicable data protection laws.

4. Payment Processing

Payments for VR route purchases in GeoRoutesApp are handled by third-party processors, including but not limited to:

  • Google Play Billing
  • Apple In-App Purchases
  • Web payment processors (e.g., Stripe, PayPal)

These providers follow strict security and compliance standards. GeoRoutesApp does not store your full credit card numbers or other highly sensitive payment information.

5. Cookies and Tracking Technologies (Web Version)

The web version of GeoRoutesApp may use cookies and similar technologies to:

  • Remember your preferences and settings.
  • Maintain your login session.
  • Analyze traffic and usage patterns to improve the Service.

You can manage or disable cookies in your browser settings. However, some features of the Service may not function properly if cookies are disabled.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide and improve the Service.
  • Comply with legal and regulatory obligations.
  • Resolve disputes and enforce our agreements.

You may request deletion of your account and personal data at any time (see Section 9).

7. Security

We implement reasonable technical and organizational security measures to protect your personal information, including encryption, secure servers, and restricted access.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

GeoRoutesApp is not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete such information promptly.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to access the personal data we hold about you.
  • Right to request correction of inaccurate or incomplete data.
  • Right to request deletion of your personal data.
  • Right to restrict or object to certain processing activities.
  • Right to withdraw consent where processing is based on consent (e.g., location access).
  • Right to receive a copy of your data in a portable format, where applicable.

To exercise any of these rights, please contact us using the information in Section 13.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from those in your country.

We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable laws.

11. Third-Party Links

GeoRoutesApp may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties.

We encourage you to review the privacy policies of any third-party sites or services you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date at the top.

Your continued use of GeoRoutesApp after any changes indicates your acceptance of the updated Privacy Policy.